Our approach

Tailored, measured, reported

A collaborative approach that starts with a training needs analysis and ends with evidence that learning reached the workplace

What we measure

Three dimensions of performance

Every gap we diagnose sits in one or more of these, and most sit in all three

The hard skills of the role: tools, systems, processes and the know-how to use them well

Planning, deciding, leading and organizing: the skills that multiply a team's output

How people think, communicate and behave: mindset, habits and the way they work with others

Our course of action

Every program follows the same disciplined path, from training needs analysis to evaluating the program's efficiency

1
Analyze

Find the gap
- Conducting a Training Needs Analysis to assess learning gaps, using interviews, focus groups and surveys to collect data
- Writing precise learning & behavioral objectives
2
Design

Shape the program
- Selecting the right learning method and media to match the objectives and participants' preferences
- Developing the Design Document / Design Map
- Developing appropriate lesson plans
- Designing suitable program modes: classroom, virtual and blended
3
Develop

Build the materials
- Developing the participant guide
- Developing practice exercises
- Developing valid tests and quizzes
- Developing professional PowerPoint presentations
4
Deliver & evaluate

Measure what changed
- Conducting formative and summative evaluations
- Evaluating the efficiency of the training program
Complimentary offer
- Developing different assessment and evaluation tools
- Supporting your organization in assessing application in the workplace

Important considerations

EPIC does not offer off-the-shelf programs or courses that may not suit the needs of the beneficiaries
Content, methods and duration of each course and program are defined after the needs assessment and agreement with top management
Tools for assessing application in the workplace are designed once specific program and course objectives are agreed
Application in the workplace is assessed between three and six months after the program is delivered
Program certification and graduation are conducted upon agreement with top management
The program report is delivered within one month of the end of the program

After the last session

Month 0

Program ends

Delivery and practical application complete
Month 1

Program report delivered

Within one month of the end of the program
Months 3 → 6

Workplace impact measurement

Tools designed against the agreed objectives assess how learning is applied at work